Privacy Policy

Udpated 2024

Introduction

At Payeee Ltd. (Company number 15450211), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our platforms, including the Payeee Mobile App, dashboard, website, or any other service platforms (collectively, the "Services").

If you have any questions about this policy, please contact us at support@payeee.co.uk.

Our personal data handling policy complies with the General Data Protection Regulation (GDPR) and applicable UK laws.

What Personal Data Do We Collect?

We collect and process personal data about you when you interact with our Services. This may include, but is not limited to:

  • Information You Provide: Name, address, email address, and any other personal data you voluntarily provide.
  • Automatic Information: Information we collect through cookies and similar tracking technologies, such as your IP address, browser type, device information, and browsing activity on our platform.
  • Communication Information: Data we collect when you contact us, including records of correspondence.

We use this information to provide, personalise, and improve your experience with Payeee, including responding to your requests and providing relevant offers.

How Do We Use Your Personal Data?

We process your data for the following purposes:

  1. To Provide Our Services: Processing is necessary to fulfil the services we offer, such as tracking transactions or managing your Payeee account.
  2. Business and Operational Purposes: We may process your personal data for legitimate business reasons, such as improving our services, maintaining security, and ensuring compliance with legal obligations.
  3. Marketing Communications: With your consent, we may send you marketing emails about third-party offers. You can opt-out of these communications at any time.
  4. Fraud Prevention and Legal Compliance: Your information may be used to prevent fraud or comply with legal regulations.
  5. Personalisation: To customise your experience, such as recommending offers or services based on your preferences and profile.

Do We Share Your Data?

We do not collect any money directly from you for purchases made through our partners. All payments are made directly to the third-party vendors. If you encounter issues with your purchase, such as not receiving the product or service, please email us at support@payeee.co.uk, and we will assist in resolving the issue with the vendor.

We may share your personal data in the following ways:

  • Service Providers: We may share your data with third-party service providers to help deliver our services, such as payment processors.
  • Legal Obligations: If required by law or to protect the rights of Payeee, we may share your information with regulatory authorities or law enforcement.
  • Business Transfers: In the event of a merger or sale of our business, your information may be transferred as part of the transaction.
  • With Your Consent: We will share your information with third parties if you have given explicit consent.

We will never sell, rent, or trade your personal data with third parties for commercial purposes.

How Long Will We Keep Your Data?

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. We may keep your data longer if required by law, or for legitimate business purposes such as fraud prevention or resolving disputes.

For example, if you have a Payeee account or have made a purchase, we will retain your information for the duration of your subscription and for up to 6 years after its termination for legal and business purposes.

Where is My Data Stored?

Your data is stored securely within the United Kingdom. In cases where it is necessary to transfer your data outside the UK or European Economic Area (EEA), we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your personal data.

Your Rights Under GDPR

As a data subject under GDPR, you have several rights regarding your personal data:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: If your data is incorrect or incomplete, you can request it be updated.
  • Right to Erasure: In certain circumstances, you can request that we delete your personal data.
  • Right to Restriction: You have the right to restrict how we process your personal data under specific conditions.
  • Right to Object: You may object to the processing of your data in certain situations, including for direct marketing.
  • Right to Data Portability: Where technically feasible, you have the right to request your data in a portable format.
  • Right to Withdraw Consent: If you have given us consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at support@payeee.co.uk.

How to Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

If you are not satisfied with our response, you may also contact the UK Information Commissioner's Office (ICO) at https://ico.org.uk/ for further assistance.